Current Library Services During COVID-19

To protect our patrons and staff, the library building is temporarily closed for browsing. Contact-free curbside pickup is available, as is delivery to the cars of those with mobility challenges. The Computer Lab is open for 30-minute sessions, appointments are required. Read through our FAQs below:

General Questions

When will the Library be open again for limited browsing?

As of Monday, January 4, the library building is temporarily closed to the public for browsing due to the surge in COVID-19 cases. Contact-free curbside pickup remains available during all operating hours, as will delivery to the cars of those with mobility concerns. Computer use, copying, scanning, and faxing will continue to be available (30-minute sessions, by appointment). The Library will revisit this decision at the end of January.

What are the library's service hours during the pandemic?

Currently, the Library's limited service hours are:

Monday, Tuesday, Thursday, Friday 10am - 5pm
Wednesday 10am - 6pm
Saturday 10am - 2pm

The computer lab is open during the above hours for reservations; the rest of the building is closed to browsing, but the staff is ready to assist you by phone @ 207-883-4723.

What has happened to the reciprocal borrowing agreement?

Reciprocal borrowing (patrons using their card at another library) has been suspended statewide. This decision was made by the State Library to help protect patrons and library workers from the spread of coronavirus. This will also allow libraries to better serve their local communities as libraries gradually reopen.

Is Interlibrary Loan available?

Interlibrary loan continues to be available. Items requested through Minerva or Mainecat can be picked up curbside. You will receive an email or phone notification when your items are ready to pick up.

Items I returned during the pandemic are still on my account. Why?

Returned items will sit in quarantine for a minimum of 72 hours. We appreciate your patience with our extended check-in time. Fines will not accrue for items in quarantine.

How do I get a library card if I can't come into the library?

Please email Mike Windsor, Circulation Manager, at mwindsor [at] scarboroughlibrary.org. Please provide:
  1. A photo of your driver's license;
  2. If your driver's license does not have your Scarborough address, you will also need to provide a photo of a piece of mail with your local address (bill, vehicle registration, lease, etc.)
  3. Phone number

Is the library still offering programming?

To comply with social distancing guidelines, we will not hold any in-library programs. Many of our programs have moved online, see the Events page for details.

Curbside Questions

How do I request materials?

Materials may be requested through the Minerva catalog. Items not found in Minerva may be requested through MaineCat. If you need assistance or suggestions, contact us at:

  • Youth Services at 883-4723 option 3, or email kids [at] scarboroughlibrary.org 
  • Adult Services at 883-4723 option 4, or email askSPL [at] scarboroughlibrary.org 

When and how do I pick up my materials?

Contact-free curbside pickup is available during library service hours. You will be notified when your requested materials are available for pickup. Please do not arrive at the Library until you have received notification or spoken with a staff member.

Upon arrival at the Library, please text 207-883-4723 (or call 883-4723, option 2) to let us know you are here. We will bring bagged materials to the table in front of the library entrance. Materials will be delivered, upon request, to the cars of those with mobility challenges. If you do not have a cell phone, call the Library from home to arrange a pickup time. A mask must be worn on library property, including the parking lot.

Computer Lab Questions

Can I use a public computer or make copies when the library is closed for browsing due to the pandemic?

Public computer access is available in the Computer Lab during regular library hours by appointment. Call 207-396-6271 to reserve a computer before arriving at the Library.  Usage will be restricted to 30 minutes. Additional time may be available upon request. Printing, photocopying, scanning, and faxing also available. A mask, covering your nose and mouth, must be worn at all times.

Do I need a Scarborough Library card use a public computer?

Public computer access is available to everyone, not just Scarborough residents. You may log into a computer using either your Scarborough Library card OR your phone number (for contact tracing).

Can I just walk-in to use a public computer without a reservation?

Before COVID, certainly. During COVID we prefer that you make a reservation so that you are assured there is a computer available to you when you arrive. If you forget, just call us from outside the library and we'll create a reservation on the spot if a computer is available. For safey reasons, we restrict the number of users in the lab to no more than 5 persons.

Do I need a reservation to use the copier and send faxes?

The copier and fax services are in the computer lab where we restrict the number of users to no more than 5 persons. For this reason, it is always a good idea to make a reservation. However, you can call from outside the library to make a quick "reservation" to copy, fax or scan if space permits.